Free Shipping

We are pleased to offer free shipping on all orders. Items are shipped directly from our warehouse or international fulfilment partners to provide you with the best value.

While we aim to deliver your order within the estimated timeframes below, all delivery timeframes are estimates only and are not guaranteed.

Shipping Worldwide
We offer international shipping to most countries. If we are unable to ship to your location, we will contact you after your order is placed.
Shipping Timeframes

Shipping time varies by location, product type, and fulfilment method. The timeframes below are general estimates only:

Location *Estimated Shipping Time
United States 10–20 Business Days
Canada, Europe 10–20 Business Days
Australia, New Zealand 10–30 Business Days
Central & South America 15–30 Business Days
Asia 10–20 Business Days
Larger, bulky, or custom-made items may require additional transit time and may exceed the above estimates. In some cases, delivery may take longer than 60 business days due to factors outside our control, including international shipping disruptions, customs processing, carrier delays, and network congestion.

*Processing time of 2–5 business days applies before dispatch.

Delivery Responsibility

Customers are responsible for ensuring that all delivery details provided at checkout are complete and accurate.

If an order cannot be delivered due to incorrect, incomplete, or outdated address information, or if the recipient is unavailable or unknown at the address, the shipment may be returned, abandoned, or disposed of by the carrier.

In these circumstances, we are unable to offer refunds or replacements.

Lost or Stolen Parcels

Once your order has been dispatched, it is handled by third-party shipping carriers. While we will assist where possible, we are not responsible for delays, loss, damage, or theft occurring during transit.

If tracking confirms that an item has been delivered to the address provided, we are not responsible for lost or stolen parcels after delivery.

Customers are encouraged to ensure a secure delivery location is available.

Customs & Duties

We are not responsible for any customs fees, duties, or taxes applied to your order. By purchasing from us, you agree that these charges may be applied by your local customs authority.

Tracking Information

We aim to provide tracking information for all orders once dispatched. However, tracking availability may vary by shipping method and destination and cannot be guaranteed in all cases.

For logistical reasons, items in the same order may be shipped separately.

If you have any questions, please contact us and we will be happy to assist.