Order cancellation

All orders can be canceled until they are shipped. If your order has been paid and you need to change or cancel it, please contact us within 12 hours.


Your satisfaction is our #1 priority. We want you to shop with confidence. That’s why we proudly offer an absolute satisfaction guarantees that ensure you’ll receive your item on time.

Our highest priority is to make you happy, so everyone who shops on www.mademinimal.com.au receives the following guarantees:

  • full refund in the unlikely event you don’t you don’t receive your order;
  • full refund if your order does not arrive within the guaranteed time (60 business days not including 2-5 business days processing). Delivery is usually between 2-4 weeks;

Full refunds are not available under the following circumstances:

  • your order does not arrive due to factors within your control (e.g. providing the wrong shipping address)
  • your order does not arrive due to exceptional circumstances outside our control (e.g. not cleared by customs, delayed by a natural disaster).

All our products are backed with 60-day money back guarantee. Just send us a message on Contact Us page or contact us at info@mademinimal.com.au and we will refund the purchase price.

Please do not send your purchase back to us unless we authorise you to do so.